Mercure Wien Westbahnhof Hotel - Vienna

Felberstrasse 4, Vienna, Austria, 1150  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Wien Westbahnhof Hotel - Vienna

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Solarium

Reflex massage

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

Centrally located in the famous shopping district of Vienna, the deluxe four-star Mercure Wien Westbahnhof hotel is only a stone’s throw away from the Mariahilfer Street and the Imperial Palace.

Decorated in elegant classic style the residence hides behind its walls a swimming pool, a sauna and a well-equipped gym.

The hotel’s 178 individually decorated guestrooms come with wooden floors, high ceilings, climate control, satellite television, multi-line phones, private bathrooms with complimentary amenities, office desks and internet access.

The Vienna Melange restaurant and a cozy bar serve local and international cuisine.

Schwechat International Airport is 19.8km away.

The personnel at the hotel speaks English, German, French, Spanish, Italian.

Year renovated:   2009.  Number of rooms:   252.

Rooms

All 178 spacious non-smoking guestrooms feature elegant furniture, deluxe fabrics, private bathrooms with signature toiletries, lounges, mini-bars, air conditioning, flat-screen TVs, in-room safes, direct-dial phones, voice mail, working desks and wireless internet connection.

Standard single room is appointed with one single bed, natural linen, a mirror, a hair dryer, a clock, a coffee-maker and turn-down service.

Standard double room comes with a double bed, a coffee-maker, an iron, a radio, a clock, a hair dryer and wake-up service.

Twin room offers two single beds, natural linen, cable television, a coffee-maker, a hair dryer, an iron, a radio and wake-up calls.

Deluxe double room is equipped with a double bed, natural bedding, a coffee-maker, a hair dryer, an alarm clock, desk, a sofa and turn-down service.

Superior twin room has two single beds, heating, a clock, a sofa, a radio, a desk, a sitting area and pay movies.

Premier room features a queen-size bed, hypo-allergenic bedding, a closet, a dressing area, a sofa, a living room, a dining area and a cordless phone.

One child under the age of 12 may stay for free. Pets are allowed on request.

Dining options

Breakfast buffet at the price of EUR 15 per person per night is served at the Vienna Melange restaurant each morning from 7am till 10.30am.

The Vienna Melange restaurant offers traditional Austrian and international specialties daily from 7am till 11pm.

The lounge bar welcomes the guests for a vast variety of snacks and beverages every day from noon till late at night.

You can start your day with a buffet breakfast, which costs EUR 16 per person per night. 

Services

The business centre offers modern computers, printers and fax machines.

Wireless internet access is available in the entire hotel and the rate is EUR 8 per hour.

Leisure

Leisure and relaxation facilities offer a swimming pool, a sauna, a solarium, a gym and a night club.

Additional features

The guests are offered car parking, car rental, 24-hour front desk, luggage storage, laundry, dry cleaning, dining facilities, breakfast buffet, in-room breakfast, business facilities, fax and photocopying service, high-speed internet access, children's facilities, facilities for people with disabilities, leisure and relaxation facilities.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Free safe at reception
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • public parking is possible on site at EUR 15 per day.

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Paid porterage
  • Dry cleaning
  • Self-service laundry
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Night club
  • Solarium
  • Sauna
  • Library
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Mini-fridge

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Mercure Wien Westbahnhof Hotel - Vienna Vienna location
Show big map »

Hotel Address:

Felberstrasse 4, Vienna, Austria, 1150

Get directions
City Center
  • Vienna
    1.6 mi
Airports
Train Stations
  • West Railway Station
    700 ft
  • Wien Westbahnhof Railway Station
    700 ft
Underground stations
  • Karlsplatz Underground Stop
    1.5 mi
  • Stephansplatz
    1.7 mi
  • Bus stop
    700 ft
Restaurants
  • Pulkautaler Bierhaus (cuisine: Austrian)
    200 ft
  • China-Restaurant zum Westbahnhof (cuisine: Chinese)
    200 ft
Ski areas
  • Stubai Glacier
    1.5 mi
  • Mayrhofen
    1.5 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2009
  • Number of rooms:
    252

Hotel Awards

AustrianHOTEL AWARDSRecommendedViennaMercure Wien Westbahnhof Hotel

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in Austria

Use Badge

Rooms and availability

All 178 spacious non-smoking guestrooms feature elegant furniture, deluxe fabrics, private bathrooms with signature toiletries, lounges, mini-bars, air conditioning, flat-screen TVs, in-room safes, direct-dial phones, voice mail, working desks and wireless internet connection.

Standard single room is appointed with one single bed, natural linen, a mirror, a hair dryer, a clock, a coffee-maker and turn-down service.

Standard double room comes with a double bed, a coffee-maker, an iron, a radio, a clock, a hair dryer and wake-up service.

Twin room offers two single beds, natural linen, cable television, a coffee-maker, a hair dryer, an iron, a radio and wake-up calls.

Deluxe double room is equipped with a double bed, natural bedding, a coffee-maker, a hair dryer, an alarm clock, desk, a sofa and turn-down service.

Superior twin room has two single beds, heating, a clock, a sofa, a radio, a desk, a sitting area and pay movies.

Premier room features a queen-size bed, hypo-allergenic bedding, a closet, a dressing area, a sofa, a living room, a dining area and a cordless phone.

One child under the age of 12 may stay for free. Pets are allowed on request.

Mercure Wien Westbahnhof Hotel Standard Room For One Or Two People
Standard Room For One Or Two People
Bed type: Double Bed or 2 Single beds or Double or Twin beds
Size: 220 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Comfortable room decorated in modern style offers a Double bed or two Twin beds, cozy seating area, work area, mini-bar and private bathroom with all amenities.

Room facilities
    Mercure Wien Westbahnhof Hotel Superior Room With Two Single Beds  Standard Room For One Or Two People
    Superior Room With Two Single Beds
    Bed type: 2 Single beds or Twin beds or 1 Single bed
    Size: 220 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Comfortable room decorated in modern style offers two Twin beds, cozy seating area, work area, mini-bar and private bathroom with all amenities.

    Room facilities
      Mercure Wien Westbahnhof Hotel Privilege Room For One Or Two People  Standard Room For One Or Two People
      Privilege Room For One Or Two People
      Bed type: Double Bed or 2 Single beds
      Size: 230 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Comfortable room decorated in modern style offers a cozy seating area, work area, mini-bar and private bathroom with all amenities. This room features an additional toiletries, one bottle of mineral water, magazines, newspapers and safe.

      Room facilities
        Mercure Wien Westbahnhof Hotel Standard Room With One Single Bed Standard Room For One Or Two People
        Standard Room With One Single Bed
        Bed type: Double Bed or 2 Single beds or Double or Twin beds
        Size: 220 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Comfortable room decorated in modern style offers a Single bed, cozy seating area, work area, mini-bar and private bathroom with all amenities.

        Room facilities
          Mercure Wien Westbahnhof Hotel Deluxe Room With One Double Bed  Standard Room For One Or Two People
          Deluxe Room With One Double Bed
          Check Prices
          — Less information+ More information

          Comfortable, more spacious room decorated in modern style offers a Double bed, cozy seating area, work area, mini-bar and private bathroom with all amenities.

          How to reach hotel

          hotel Mercure Wien Westbahnhof Hotel - Vienna Vienna location
          Show big map »

          Hotel Address:

          Felberstrasse 4, Vienna, Austria, 1150

          Get directions
          City Center
          • Vienna
            1.6 mi
          Airports
          Train Stations
          • West Railway Station
            700 ft
          • Wien Westbahnhof Railway Station
            700 ft
          Underground stations
          • Karlsplatz Underground Stop
            1.5 mi
          • Stephansplatz
            1.7 mi
          • Bus stop
            700 ft
          Restaurants
          • Pulkautaler Bierhaus (cuisine: Austrian)
            200 ft
          • China-Restaurant zum Westbahnhof (cuisine: Chinese)
            200 ft
          Ski areas
          • Stubai Glacier
            1.5 mi
          • Mayrhofen
            1.5 mi
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2009
          • Number of rooms:
            252

          Hotel Awards

          AustrianHOTEL AWARDSRecommendedViennaMercure Wien Westbahnhof Hotel

          According to guest reviews, the hotel has been rated as
          Best 4 Star Hotels in Austria

          Use Badge

          Mercure Wien Westbahnhof Hotel Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          What's nearby.

          Vienna city centre is about 2.4km from the property.

          Belvedere Palace, a noted historic landmark is within 1.4km from the hotel.

          Musikverein Theatre, a popular cultural site is approximately 2km away.

          Ronacher, a well-known entertainment area is less than 2.4km away.

          Vienna Opera House is distanced about 2.2km away.

          St. Stephan's Cathedral, a popular cultural landmark is about 3km away.

          The Imperial Palace, a well-known historic site is less than 2.1km away.

          The Natural History Museum is within 1.8km from the accommodation.

          Tourist attractions

          • Café Galerie Kandinsky - 4600 ft
          • lebemann und hirn - 5000 ft
          • Parliament - 1.2 mi
          • Ottakringer Brauerei - 1.2 mi
          • Secession - 1.3 mi
          • The Imperial Palace - 1.3 mi

          Popular areas

          • Wiener Stadthalle - 1700 ft
          • Spittelberg - 4600 ft
          • Rathausplatz - 1.3 mi

          Places of interest

          • Basilika Maria Treu - 1.0 mi
          • Metalab - 1.2 mi
          • Naschmarkt - 1.2 mi
          • Maria-Theresien-Platz - 1.2 mi
          • Wiener Eistraum - 1.3 mi
          • Neue Hofburg - 1.3 mi

          Train stations

          • Wien Westbahnhof Railway Station - 400 ft
          • West Railway Station - 400 ft

          Convention centers

          • vekks - 1.2 mi

          Shopping areas

          • Mariahilfer Street - 3000 ft

          Museums

          • Technical Museum Vienna - 1.0 mi
          • Museumsquartier - 1.1 mi
          • Natural History Museum - 1.1 mi
          • Naturhistorisches Museum - 1.2 mi

          Parks

          • Vienna Volksgarten - 1.3 mi

          Theaters

          • Raimund Theater - 2000 ft
          • Theater an der Josefstadt - 5000 ft
          • klettenheimers KleinKunstCafé - 1.1 mi
          • Theater an der Wien - 1.2 mi
          • Vienna Hofburg Orchestra - 1.3 mi
          • Burgtheater - 1.4 mi

          Local Attractions

          • Inner Ring - 1.0 mi
            Old Vienna, Vienna
          • Museum Quarter - 1.1 mi
            Museumsplatz 1, Vienna
          • Church of the Piarist Order (Piaristenkirche) - 1.1 mi
            Piaristeng 54, Vienna
          • Technisches Museum - 1.0 mi
            Mariahilfer Str. 212, Vienna
          • Leopold Museum - 1.1 mi
            Museumsplatz 1, Vienna

          Near the hotelNear the hotel

          • Museum of Contraception and Abortion - 1300 ft
            Mariahilfer Gurtel 37 First Floor, Vienna
          • Children's Museum (ZOOM Kindermuseum) - 3200 ft
            MuseumsQuartier, Vienna
          • Die Burgkapelle (Home of the Vienna Boys' Choir) - 4600 ft
            Hofburg, Vienna
          • Hofmobiliendepot (Imperial Furniture Collection) - 2400 ft
            7 Andreasgasse, Vienna
          • Haus des Meeres - Aqua Terra Zoo - 3700 ft
            Fritz-Grunbaumplatz 1, Vienna

          Restaurants Nearby

          • Pulkautaler Bierhaus - 200 ft

            Address: Felberstrasse 2

            65% likes this, based on 8 reviews
            Cuisine: Austrian

          • Loving Hut - 300 ft

            Address: Neubaugurtel 38/5
            Phone: 01 2939182

            84% likes this, based on 7 reviews
            Cuisine: Vegan, Vegetarian

          • Konoba Pescaria - 800 ft

            Address: Goldschlagstrasse 22
            Phone: (0) 1 9823013

            77% likes this, based on 41 reviews
            Cuisine: Mediterranean, Croatian

          • China-Restaurant zum Westbahnhof - 200 ft

            Address: Felberstrasse 6 | 1150 Wien
            Phone: 982 34 12

            78% likes this, based on 10 reviews
            Cuisine: Chinese

          • Merkur Restaurant - 500 ft

            Address: Europaplatz 3

            53% likes this, based on 11 reviews
            Cuisine: Austrian

          Getting there.

          Schwechat International Airport is within 19.8km from the property.

          Airport transportation is possible on site.

          Getting around.

          South Railway Station is within 3.3km from the property.

          Vienna West Train Station is just 100m away

          Karlsplatz Underground Station is approximately 2.3km away.

          Stephansplatz Underground Station is about 2.7km away.

          The nearest bus stop is less than 100m away.

          Public parking is possible on site and the rate is EUR 15 per day.

          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2009
          • Number of rooms:
            252

          Hotel Awards

          AustrianHOTEL AWARDSRecommendedViennaMercure Wien Westbahnhof Hotel

          According to guest reviews, the hotel has been rated as
          Best 4 Star Hotels in Austria

          Use Badge

          Hotels nearby
          Do Step Inn Vienna
          2 stars
          0.3km
          Altwienerhof Hotel
          3 stars
          0.9km
          Hotel Kugel Vienna
          3 stars
          1.0km
          Cities nearby
          • Schwechat hotels - 11km
          • Brunn am Gebirge hotels - 13km
          • Deutsch-Wagram hotels - 17km
          • Unterkirchbach hotels - 16km
          • Himberg hotels - 16km
          • Stockerau hotels - 23km
          • Klosterneuburg hotels - 12km
          • Mauerbach hotels - 15km
          • Voesendorf hotels - 10km
          • Hinterbruehl hotels - 18km

          Mercure Wien Westbahnhof Hotel Reviews

          Guest reviews are submitted by our customers after their stay at Mercure Wien Westbahnhof Hotel

          Average guest rating

          7.0out of 10
          Very good
          Based on 217 reviews

          Rating by category:

          Location
          8.0
          Rooms
          8.0
          Service
          2.0
          Value
          4.0
          Dining
          6.0

          Individual guest reviews

          • Family with children
            8.8

            It was very good and unlike some previous reviews who complain about the warm weather it had AC in the room and we dont have any trouble with the weather.

          • Older travelers
            7.4

            We stayed in the penthouse at 8/F. The room is a bit crammed with no writing table. However, the view is good.

          • Older travelers
            8.8

            breakfast buffert was outstanding; staff courteous and helpful

            room was small; not much of a view; noisy street at night

          • Group of friends
            5.0

            I was close to the tram and metro.

          • Couple
            4.2

            Location is convenient

            Rundown, old, unpleasant odor, noisy, power points protruding from walls, grimy by no means a mecure standard hotel! Very dissapointed!

          • Older travelers
            7.4

            Wonderful breakfast service

            It was very hot at night making it difficult to sleep, the room fan helped a little. The bath had a water drainage problem.

          • Older travelers
            8.2

            It is very convenient location to access the transport -West Viena Station, Subway and Airport bus. Facility is good and staffs are very kind.

          • Older travelers
            9.6

            One of your staff I think she is called Shekibe originally form Bosnia is the most welcoming and professional staff I ever met.

            Internet service was available for free. However, the screen freezes at times.

          • Family with children
            10.0

            Rooms are super quiet and comfortable with great matresses and pillows!

          • Group of friends
            2.8

            The only thing I've liked was that it was close to the shopping area.

            I disliked everything: the attitude of personnel (no availability at all to help with any basic information), the quality of rooms (lack of cleanness, bad furniture, no space to move into the room, dryness of the air in the room, used and reused carpets inside the room). The experience in this hotel was beyond all expectation. I will never go in this hotel again and I do not recommend anyone to lose their money paying for this 2 stars hotel.

          • Family with children
            10.0

            I specially loved the water heater and the free coffee and tea in the rooms . Must also comment on the super comfortable rooms, great mattresses and pillows, great shower. Perfect location.

            Breakfast is toooooo expensive, dont eat there - go to Westbahnhof and there you can find 3 fantastic places for breakfast!

          • Family with children
            7.0

            Reception staff (men) unfriendly. Women nicer.

          • Single
            9.2

            First of all, very near to the station. staffs are very friendly. room is very clean.

            Unfortunately, it was so hot. I would like to use the fan machine in the room, but it was broken.

          • Older travelers
            6.2

            the best thing of the hotel is its location, when you go out of the train station, you will find it in 1 min.

            The room is very small

          • Family with children
            9.6

            Great location...just a minute walk to the metro stop/west train station. Clean and very quiet. Would stay there again!

            Everything was great, but the carpets in our room really needed to be replaced. They were extremely worn out. We saw in another room and they had already been replaced.

          How to reach hotel

          hotel Mercure Wien Westbahnhof Hotel - Vienna Vienna location
          Show big map »

          Hotel Address:

          Felberstrasse 4, Vienna, Austria, 1150

          Get directions
          City Center
          • Vienna
            1.6 mi
          Airports
          Train Stations
          • West Railway Station
            700 ft
          • Wien Westbahnhof Railway Station
            700 ft
          Underground stations
          • Karlsplatz Underground Stop
            1.5 mi
          • Stephansplatz
            1.7 mi
          • Bus stop
            700 ft
          Restaurants
          • Pulkautaler Bierhaus (cuisine: Austrian)
            200 ft
          • China-Restaurant zum Westbahnhof (cuisine: Chinese)
            200 ft
          Ski areas
          • Stubai Glacier
            1.5 mi
          • Mayrhofen
            1.5 mi
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2009
          • Number of rooms:
            252

          Hotel Awards

          AustrianHOTEL AWARDSRecommendedViennaMercure Wien Westbahnhof Hotel

          According to guest reviews, the hotel has been rated as
          Best 4 Star Hotels in Austria

          Use Badge